False alerts often come from user routines, sensor placement, an altered environment or missed maintenance. Use the event log to identify zone and time. Correct the cause instead of reducing sensitivity across the system.
Key points
- Record zone, time, weather and activity.
- Separate user, environment and technical causes.
- Do not leave a zone bypassed.
- Retest everything after correction.
Read the event log
Zone, time and sequence make diagnosis possible.
Record weather, occupants, pets and building work.
- Zone
- Time
- Sequence
- Weather
- Activity
User routines and delays
The wrong entry route or slow exit can trigger an alarm without a fault.
Make routes, zone names and instructions clear.
- Entry
- Exit
- Zone names
- Training
Placement and environment
Sun, heat, draughts, curtains, insects and furniture can affect sensors.
Change device or position rather than lowering everything.
| Cause | Clue | Correction | Avoid |
|---|---|---|---|
| Heat | Same time | Reposition | Lower all |
| Pet | Same path | Height/furniture | Guarantees |
| Door | Intermittent | Adjust contact | Bypass |
| Battery | Technical message | Replace/test | Wait |
Pets
Pet settings depend on weight, height and climbing.
Perimeter protection may be a better night option.
- Weight
- Furniture
- Several pets
- Perimeter
Battery and radio
Replace correctly and test communication.
Renovation or new metal shelving may alter radio performance.
- Battery
- Radio
- Obstacles
- Test
- Panel power
Outdoor weather
Outdoor sensors encounter rain, sun, plants, animals and passing traffic.
Use precise areas, masks, height and maintenance.
- Rain
- Sun
- Plants
- Animals
- Boundary
Retest fully
Reproduce, correct, then test true detection and transmission.
Document the change and monitor the log.
- Reproduce
- Correct
- Detect
- Transmit
- Document
FAQ
Should sensitivity be reduced?
Not without identifying the cause first.
Can a cat trigger the alarm?
Yes, depending on movement and accessible furniture.
Can a battery cause alerts?
Low battery normally creates a technical warning and requires maintenance.
When should the installer be called?
For repeated faults or when the system no longer arms correctly.
