Monitor technical alerts continuously, perform simple user checks regularly and schedule professional maintenance according to system and risk. Official Belgian guidance recalls annual maintenance for intrusion alarms. Cameras and access systems also need planned cleaning, storage, battery and update checks.
Key points
- Resolve faults immediately.
- Perform a simple monthly check.
- Plan and document professional maintenance.
- Retest after changes.
Regulatory content reviewed on 8 September 2026. Check official sources for your specific situation.
Three levels
Automatic supervision, user checks and technician service complement each other.
A green app does not replace a physical test.
- Supervision
- User
- Technician
- Correction
- Log
Intrusion alarm
Test zones, siren, battery, tamper and communication.
BeSafe guidance recalls annual maintenance and contact-detail validation.
- Zones
- Siren
- Battery
- Communication
- Contacts
Video and recording
Clean lenses and check angle, night view, time, disk and export.
A live image does not prove recording.
| System | Monthly | Planned | After change |
|---|---|---|---|
| Alarm | Status | Zones/battery | Full test |
| Video | View/time | Clean/export | Reframe |
| Access | Door/card | Lock/emergency | Rights |
| Intercom | Call | Relay/station | Routing |
| Network | Alert | Version/backup | Flows |
Access control
Test reader, lock, door contact, exit and power-loss behaviour.
Check mechanical alignment and revoke old credentials.
- Reader
- Lock
- Contact
- Exit
- Revoke
Software and cyber
Manage versions, support, accounts, MFA and backups.
Test critical functions after updates.
- Version
- Support
- Accounts
- MFA
- Backup
Intervene earlier
Do not wait after faults, false alarms, blurred images, building work or network changes.
Check shared power and network after an incident.
- Fault
- Work
- Incident
- Network
- Use
Service report
Record scope, result, fault, correction and next action.
Give every open action an owner and deadline.
- Scope
- Result
- Fault
- Owner
- Deadline
FAQ
Is annual service enough?
Not when a fault appears between visits.
How often should cameras be cleaned?
According to environment, more often outdoors or in dust.
Install every update immediately?
Plan backup, compatibility and post-update testing.
What belongs in a report?
Tests, results, faults, actions, owners and deadlines.
